Hello,

Welcome to the first Quick e-Newsletter of the new tax year for 2007.

I don’t know about any of you but they just come and go for me now, almost a way of Welcome,

Welcome again to this the May 2007 copy of Quick e-News, and this month we have some very exciting news about Quick Formations!

This month I have been focused on planning the installation of our new servers, and being wowed by the IT company who supplied, configured and are going to be carrying out the 24 hour support and monitoring of the new servers. Although we do have a track record of exceptional reliability, in order to maintain our position as a leading provider in our industry this investment is compulsory to keep ahead of technological advances.

I’ve also been spending some time working with the development of our internal CRM systems, which is goes hand in hand with the article by Juliet Mumford about improving customer satisfaction. Something I have put great emphasis on at Quick™ and something we all here will always continue to work hard to exceed.

Further Technology Investments @ Quick™

We have invested just over £13,000 in our new database server cluster which is being installed in June along with a further £24,000 commitment in IT investment over the next three years. This investment means that not only will our system provide a significant speed increase to our users, we will have second to none reliability and security of our customers’ data. In line with this investment we will be launching our new secure server offering a much improved secure connection to our system.

Planned Maintenance & Down Time

With such significant upgrades as those mentioned above, this cannot be done without some affect to service. These upgrades will be carried through the night of Wednesday 20th June, so our system will be offline from 8pm that day. All forms filed through our system from Tuesday 19th June will be paused during these upgrades, and will be submitted on Thursday 31st June when the new servers are in place.

The Dragons are on the Hunt

The BBC are on the lookout for people in need of investment for their business and who wish to get involved in the next series of Dragons Den. In the true supportive good nature of the UK Business Forums we have two members of the forums who are offering their time to help any hopefuls improve their pitches to the dragons. More information about the next series and the UKBF members offering their time can be found on the following discussion thread;

http://www.ukbusinessforums.co.uk/forums/showthread.php?t=34888

This months newsletter contributions are 10 Top Tips for Customer Satisfaction from Juliet Mumford of Intelligent Insight, The Difficulties Facing Directors of Phoenix Companies from Paul Brindley of Mercer & Hole, and finally How Small Companies Can Win in Export by Jonathan Bowman of Aspect7. Three useful articles to help you with the day to day running of your business!

What are people looking for on the UK Business Forums?

Listed below are just a very small number of requests for supplies that business owners on the UK Business Forums have made over the past few days.

If you can help any of these people why not join the UK Business Forums and contact them to help? Doing so is free and takes just a few moments at www.ukbusinessforums.co.uk. If you find the forums useful to your business you can raise your profile and get increased exposure by becoming a paid member for only £36 per year.

Until next month,

Richard Osborne

richard.osborne@Quickformations.com